Genesis Advanced BioScience is committed to maintaining the following values and standards in serving our valued customers:

  • Treat customers with dignity, respect, and courtesy.
  • Listen earnestly and objectively to the needs of the customer.
  • Respond to customers in a timely, efficient and responsible manner.
  • Respond to customers with accurate and updated information.
  • Respect the rights of the customer to confidentiality.

In you have any questions, comments, or feedback please contact a Genesis Advanced BioScience representative today toll Free at 855-770-6656 or via email:

Return policy

You may return any item purchased from Genesis Advanced BioScience for any reason within thirty (30) days of purchase. You will receive a full refund for unopened items in the original form of payment less a 10% restocking fee. Shipping and handling charges are non-refundable. Genesis Advanced BioScience reserves the right at it’s sole discretion to reject any return that does not comply with these requirements.